Rich Inn Palace collects personal information provided directly by guests during booking inquiries, room reservations, and check-in procedures (including full name, email address, contact telephone, and identity verification documents required under local laws).
Your personal details are strictly used to fulfill reservation requests, process payments, arrange requested private transfers, and communicate essential concierge arrival details. We do not sell, rent, or trade guest personal information to third parties.
All reservation details and digital communications are processed through encrypted channels. Physical records captured at check-in are safeguarded in accordance with hospitality data protection standards.
For questions regarding your data privacy or to request update/deletion of your contact information, please write to our privacy officer at reservations@richinnpalace.com.